Cancellation Policy
Our policy lasts 15 days. If 15 days have passed since your purchase, unfortunately, we cannot offer you cancellation, refund, or exchange.
Eligibility for Return
- The item must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
- A receipt or proof of purchase is required to process the return.
Important: Please do not send your purchase back to the manufacturer.
Refund Process
- Once your return is received and inspected, we will notify you via email about the status of your refund.
- If approved, the refund will be processed and credited to your original payment method.
Sale Items
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges
We replace items only if they are defective or damaged. If you need to exchange an item for the same product, please email us at support@fillbin.com.
Shipping for Returns
- To return your product, mail it to our registered address.
- You are responsible for paying your own shipping costs for returning the item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund.
Contact Information
If you have any questions or need support, please email us at support@fillbin.com.